Secure New Patient Forms

It’s been estimated that online forms can save 15 minutes per patient registration.

Generate More Business While Saving Your Office Time and Money

Making it as simple as possible for new patients to sign up to your dental practice is one of the easiest ways to generate more business while saving your office time and money. If someone has arrived at the stage of wanting to accept treatment with your practice, they’ve already decided that you’re the dentist for them, by checking you out and establishing that you have a sound reputation for providing the best dental care.

However, the registration process can put people off if it’s too time-consuming. Your prospective patient also needs to be satisfied that the sensitive information they’re giving you will be secure. Our security-protected online registration form for new patients ticks both these boxes.

Anyone with access to the internet can use a registration form on your practice’s website, and the convenience of registration via a mobile phone will particularly appeal to the growing number of people who regularly use devices such as smartphones, which enable patients to sign their form with their finger. The number of smartphone users in the U.S. in 2017 is estimated at more than 224 million, according to statistics company Statista. This figure is expected to rise to well over 270 million by 2020.

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Advantages of Digital Registration

Many patients balk at the prospect of having to fill out paper forms because of the time it can take. Another reason to switch to secure online registration forms for patients is that it saves your practice hours of clerical work, plus the cost of stationery, printing off and storing documents.

If your patients can complete an online registration before their appointment, it spares them the hassle of having to fill out paper forms when they arrive at your office. It’s been estimated that online forms can save 15 minutes per patient registration. Online registration also eliminates transcription errors that can occur when your staff must manually input data provided by patients on paper.

I’m so excited about our New Patient Forms! They have made patients’ lives much easier! And, it’s so much faster. Thank You!

- Office Manager (Ballard Orthodontics)

Protecting Your Patients’ Details

Besides saving you time and money while helping to attract more clients, secure online registration forms will give your new patients the peace of mind that comes with knowing that their information is in safe hands. If a potential patient has doubts about the security of a digital registration process, they will likely take their business elsewhere.

Trust is crucial between your dental practice and your patients, and security of an online registration form is essential to establish that bond, so information sent to you must be encrypted to safeguard against interception en route.

A completed online registration form will contain a wealth of information about the patient’s medical history, and it’s a legal requirement under the HIPAA Security Rule to guarantee the integrity and security of this material. The HIPAA (Health Insurance Portability and Accountability Act) is administered by the U.S. Department of Health & Human Services, which says 21 million health records have been compromised since September 2009.

Website security is generally provided by a Secure Sockets Layer (SSL) or Transport Layer Security (TLS), which sets up an encrypted link between the web server and the patient’s browser.

A secure online registration form for patients can also boost your search engine rankings, helping you to connect with more prospective patients. Google, for instance, looks favorably on web pages that safeguard user information.

Thwarting Data Thieves

Secure online registration will protect your patients from data thieves who target healthcare providers like dentists. These fraudsters regard digital health records as a low-risk high-return goldmine of data.

Cyber crooks prey on electronic health records (EHRs) of dental patients because this information can provide an ID package that can be used to commit an assortment of crimes, including insurance fraud. Victims of digital security breaches may also have their details sold repeatedly in untraceable online criminal transactions on the black market.

According to a report at the beginning of 2017 by Becker’s Healthcare, a business and legal resource for healthcare managers, data breaches were costing the U.S. health industry over $6 billion a year. In 2015, the cyber security news platform SC Magazine reported how details of thousands of patients had been accessed from a U.S. dental practice when its computer succumbed to malware.

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